Return Policy

Return Policy

We want you to be completely satisfied with your purchase. If you are not fully satisfied, you may return your items under the following terms:

  1. Eligibility for Returns
    Items are eligible for return within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
  2. Non-Returnable Items
    Certain items are non-returnable, including:

    • Gift cards
    • Downloadable software
    • Items marked as final sale or non-returnable at the time of purchase
  3. How to Return an Item
    • Please contact our customer support team at [email/phone] to initiate the return process.
    • You will be asked to provide proof of purchase (receipt or order number).
    • Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
  4. Refunds
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved returns will be refunded to the original method of payment within 5-10 business days.
  5. Exchanges
    If you would like to exchange an item, please follow the return process and place a new order for the item you wish to receive.
  6. Damaged or Defective Items
    If you receive an item that is damaged or defective, please contact us immediately at [email/phone]. We will assist you in processing your return or exchange for a replacement at no extra cost to you.

Thank you for shopping with us!